POLICIES

CANCELLATIONS & RESCHEDULING

Cancellations or reschedules must be made at least 24 hours before the scheduled appointment. Changes made with less than 24 hours notice will result in a fee equal to 50% of the booked service.

NO-CALL/NO-SHOW

No-call/No-show appointments will be charged 100% of the booked service.Repeated no shows may result in the loss of future booking privileges.

LATE ARRIVALS

A 5 minute grace period is provided. Arrivals more than 5 minutes late may need to be rescheduled if there is not enough time to complete the service without delaying the next appointment.If rescheduling is required due to late arrival, a $10 rescheduling fee will apply.

FEES & BALANCES

All fees are nonrefundable and cannot be applied toward future services.Unpaid balances must be paid before another appointment can be booked.